Web Zeppelin - E-Commerce Solutions

Web Zeppelin can provide a number of very affordable, fully customized e-commerce solutions for your small business web site. Whether you have products, events or services that you would like to sell on the internet, we can help.

In creating professional online storefronts we match the look and feel of your web site right through the final checkout process. Your customers are provided with the latest 128-bit encryption technology for secure credit card transactions. Although you will find your online store very easy to administer we offer training and support for that process, or can manage it for you.

We will work within your budget to develop the right solution for your business. The shopping cart software and store development may be purchased outright or, for those who prefer to minimize their initial investment, we offer a lease arrangement for the cart.

Below is a partial list of the features that are available with our shopping cart software:

CART SOFTWARE FEATURES LIST

Web Based Administrator

All configuration is web-based after install
Password-protected administrative access
Manage your store from anywhere - all you need is an Internet connection
Set up multiple users with different levels of access
Make changes to your store in real time
Easy to follow menu system
Offers functions for virtually every management task

Store Categories, Products, Options

Supports an unlimited number of categories
Create an unlimited number of levels of categories
Supports different display types for products within categories
Run category-wide discounts based on percentages or currency amounts
Product pricing types: Regular Price, Sale Price, Fully Option Based, Recurring Only, Volume Based and Not Priced
Sell gift certificates which may be redeemed online in the cart (fastest growing segment of online purchases)
Recurring billing support allows you to set up yearly membership charges for those members who choose it
Volume based pricing allows you to create different price breaks for quantities ordered
Each product can be set up under a declining balance inventory system and have maximum purchase quantities assigned
State/Province and Country level tax exemptions
Enter search keywords for the store's search function
Choose to use different displays for each product and up to three different size images
Ability to include product-specific text in email confirmations
Two different descriptions for different displays
Support for best seller, new item, specials and splash page displays
Ability to relate products to one another to cross sell them
Product option selection items can have postive/negative price and weight changes on the item cost and support recurring billing

Payment Processing and Checkout

Support for contact customer and offline credit card and switch/solo processing
Support for check and purchase order payments
Support for realtime processing with 29 gateway services:

Authorize.Net (SIM & AIM); Verisign (Payflow Link); 2CheckOut (Authnet Interface); PayPal; WorldPay (DirectPay); Cardservice International (Linkpoint HTML & API); Wells Fargo (BoA & Authnet Interfaces); iTransact; Bank Of America; viaKLIX; PaySystems; ECHOnline; EFSNET; InternetSecure; Caledon; PlugNPay; SurePay; SkipJack; PSiGate; Netbilling; BluePay; NOCHEX; SECPay; Protx; Spectre; FirstPay; Planet Payment (Weblink); RT Ware (Weblink); GoRealTime.Com
Support for PayPal IPN
You can run multiple payment methods at once
Fully customize the order form - including creation of extra fields presented for customer completion at checkout
Support for the entry of membership discount codes at checkout
Additional checkout options include discount code entry, tax ID number entry for exemptions and an option to be added to the mail list
Support for a minimum total needed to checkout

Shipping Method Support

Support for realtime rates is available for: UPS OnLine® Tools, FedEx DirectConnect, USPS Web Tools and Intershipper
Support for embedded tracking information on orders is available for: UPS OnLine® Tools, FedEx DirectConnect and USPS
Default product-based shipping methods allow you to specify a per-item charge at the product level
Manage your connection status with UPS OnLine® Tools, FedEx DirectConnect, USPS Web Tools and Intershipper realtime using the web-based administrator
Support for additional per-package handling charges
For realtime methods: The ability to ship items in single boxes, group with other items or to ship in separate boxes

Discounts, Sales and Taxes

Discount codes are set up using the web-based administrator
Discount codes can be set to expire on use or be of the non-expiring type
Discount codes can include/exclude certain items at the administrator's discresion
Discounts can be done as a currency amount or percentage of the items ordered
Unused portions of currency amount discounts are saved for future use
Taxes can be calculated for both State/Provinces and Countries
Items can be marked individually as tax exempt
Multiple taxation localities are supported

Order Management, Reporting and Accounting Export

Order management functions include a fully searchable database table, the ability to enter shipping dates and tracking numbers for ordered items and the ability to include comments
Customers have the ability to track their orders realtime using the front-end
Administrator based reports include:

Administrator Access Log; Product Statistical Report; Page View Report; Daily Activity Report; Search Term Report
A reset reports function is available to reset reports selectively
Accounting exports are available for both Quickbooks & Peachtree

Customer Care and Retention

The program uses both cookies and URL management to ensure customer shopping carts are retained throughout the shopping experience
User billing and shipping info is stored in cookies so it can be pre-populated on return visits
Customer account functions allow customers to set up accounts, edit them and retrieve lost passwords
The administrator can select whether logging into a customer account is a requirement to checkout

File Management Functions

Full file management functions are available within the web-based administrator
The administrator has the ability to upload image and media files
All files uploaded via the program can be viewed/deleted via the web-based administrator

Affiliate Management Functions

Software comes with a built-in affiliate program which permits tracked sales from any computer and different commission levels on sales
The administrator can choose to track referrals with cookies
At the administrator's discretion, maximum payouts per order based on a currency amount or percentage can be set
The administrator utility has functions to activate affiliates and assign commission levels
Sub-affiliates can be signed up by affiliates if allowed
An unlimited number of sub-affiliate levels can be used
Affiliate front-end functions include account creation and manangement, lost password retrieval, linking information and order & sales reports

Banner Ads, Email and Mail List

The program comes with a built-in banner ad rotation program that allows you to add banners to be rotated randomly on the site
Choose what banners to display and where on the page they go
Both the front-end and administrator utility have contact modules that allow for email based communication between customers and administrators
The program is delivered with a full-blown mail list program that allows the administrator to send text-only or HTML-based email messages to subscribers
The mail list function allows customers to subscribe/unsubscribe via simple links